Welcome to BETOWEY's Shipping Information Page! We are committed to delivering our products to you efficiently and safely, no matter where you are in the world. Here’s what you need to know about our shipping policies:

Shipping Times

• North America: All orders for in-stock items are shipped within 1-2 business days, excluding holidays and weekends. Most orders within the United States are delivered within 7 business days from the date of shipment. Orders to Canada may take 10 days or more due to customs processing.
• Europe: Deliveries generally arrive within about one week (7 business days) but can take longer if there are delays in customs.
• Other Regions: Shipping times can exceed 10 days depending on the destination and customs processing.

Customs, Duties, and Taxes

• All international shipments must pass through the national customs office of the recipient’s country, which can affect the delivery times.
• The recipient is responsible for any import duties, taxes, or brokerage fees incurred at the time of delivery. These fees are not included in the purchase price or shipping costs and are the sole responsibility of the recipient/customer.

Additional Information

• We strive to ensure that shipping estimates are as accurate as possible, but actual delivery times may vary based on local handling and customs in the recipient's country.
• Please note that we do not ship on public holidays and weekends.
• If you have specific shipping requests or need further information about shipping to your location, please contact us at support@betowey.com.

Tracking Your Order

• Once your order is shipped, we will send you a tracking number via email so you can follow the progress of your package.

At BETOWEY, we use a network of trusted carriers to ensure your order arrives safely and on time. We appreciate your understanding of any potential delays that might occur, especially during busy periods or due to issues beyond our control such as adverse weather conditions or customs delays. Thank you for choosing BETOWEY, and we look forward to serving you!